Last updated: June 2026
1. Who we are
This website is operated by Veloura Studio s.r.o. ("ÆON Studios," "we," "us," "our"), registered in the Czech Republic, with its registered office at Sokolská 1883/8, Nové Město, 120 00 Praha 2, Czech Republic, identification number (IČO) 29632153. We are the data controller for personal data collected through this website.
2. What information we collect
- Account & order information: name, email address, shipping and billing address, phone number, order history
- Payment information: processed directly by our payment providers (e.g. Stripe). We do not store full card details on our servers
- Marketing preferences: email address, if you subscribe to priority access updates
- Technical data: IP address, browser type, device information, and pages visited, collected via cookies and analytics tools
3. How we use your information
- To process and fulfil your orders, including shipping and customer service
- To communicate with you about your order, including transactional emails and shipping updates
- To send marketing communications, where you have opted in, about new drops and releases
- To improve our website and product offering through aggregated analytics
- To comply with legal obligations, including tax and accounting requirements
4. Legal basis for processing
We process your personal data on the following legal bases under the GDPR: performance of a contract (processing your order), legitimate interest (improving our services and preventing fraud), consent (marketing communications, certain cookies), and legal obligation (accounting and tax records).
5. Sharing your information
We share personal data with third-party service providers who help us operate our business, including payment processors, shipping carriers (DHL), email service providers, and website hosting and analytics providers. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
We do not sell your personal data to third parties.
6. International transfers
Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
7. Data retention
We retain order and account information for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal, accounting, and tax obligations. Marketing data is retained until you unsubscribe or withdraw consent.
8. Your rights
Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data, the right to data portability, and the right to object to processing based on legitimate interest or for direct marketing purposes. You also have the right to withdraw consent at any time and to lodge a complaint with your local data protection authority.
To exercise these rights, contact us at care@aeonstudios.com.
9. Cookies
This website uses cookies to operate core functions (such as your shopping cart) and, where consented, for analytics and marketing purposes. You can manage cookie preferences through your browser settings or our cookie consent tool.
10. Children's privacy
This website is not directed at individuals under the age of 16, and we do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
12. Contact & supervisory authority
For privacy-related questions, contact us at care@aeonstudios.com. You also have the right to lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů) or your local supervisory authority.